Saying goodbye should never come down to what you can afford.

Financial Hardship Declaration

I confirm that I am experiencing genuine financial hardship and require assistance from The 4S Legacy Inc to access a private pet cremation and memorial keepsake package.

Exhaustion of Financial Support Options

I confirm that I have exhausted all reasonable financial support options available to me, including assistance from family, friends, savings, payment plans, or any other available resources. I acknowledge that assistance from The 4S Legacy Inc is my last remaining option.

Supporting Information

I agree to provide any supporting information or documentation reasonably requested by The 4S Legacy Inc to verify my financial hardship or any information provided within this application.

Accuracy of Information

I declare that all information provided in this application is true, complete, and accurate to the best of my knowledge. I understand that providing false, misleading, or incomplete information may result in my application being declined, withdrawn, or any approved assistance being cancelled.

I further acknowledge that if it is determined that I was not experiencing genuine financial hardship at the time of my application, or that I knowingly provided false or misleading information, The 4S Legacy Inc reserves the right to recover from me the full value of any financial assistance provided on my behalf.

Consent to Liaise with Third Parties

I authorise The 4S Legacy Inc to liaise directly with my veterinary clinic and/or the nominated pet cremation provider for the purposes of confirming information, arranging services, and making payment on my behalf.

Funding Availability

I understand that assistance is subject to available funding, eligibility criteria, and the availability of charitable resources. I acknowledge that submitting an application does not guarantee approval.

Direct Payment to Provider

I understand that approved funding is paid directly to the nominated pet cremation provider. No funds will be paid directly to the applicant.

Scope of Assistance

I understand that assistance provided by The 4S Legacy Inc is strictly limited to a private pet cremation and memorial keepsake package only. Additional services, upgrades, products, viewings, witness cremations, or any other optional extras cannot and will not be funded or provided by The 4S Legacy Inc.

Veterinary Fees

I understand that any veterinary clinic holding, boarding, storage, after-hours, or other fees incurred before my pet is collected by the cremation provider are the sole responsibility of the pet owner. The 4S Legacy Inc is not responsible for these costs and they will not be funded as part of this assistance.

Right to Decline Applications

I understand that The 4S Legacy Inc reserves the right to decline any application that does not meet its eligibility criteria, where sufficient evidence of financial hardship has not been provided, where funding is unavailable, or where the information supplied is considered false, misleading, or incomplete.

Acceptance of Terms

I confirm that I have read, understood, and agree to these Terms and Conditions and acknowledge that the decision of The 4S Legacy Inc regarding my application is final.

Privacy Commitment

The 4S Legacy Inc is committed to protecting your privacy and handling your personal information with care, confidentiality, and respect.

By submitting an application for assistance, you consent to The 4S Legacy Inc collecting, using, storing, and disclosing your personal information in accordance with this Privacy Policy.

Information We Collect

To assess your eligibility for assistance, we may collect personal information including, but not limited to:

• Your name, address, phone number and email address.
• Details about your pet.
• Veterinary clinic and cremation provider information.
• Concession or Pension Card details.
• Centrelink documentation (where applicable).
• Bank statements or other financial documents requested to verify financial hardship.
• Any other information relevant to assessing your application.

Why We Collect Your Information

We collect your information to:

• Assess your eligibility for financial assistance.
• Verify claims of financial hardship.
• Arrange cremation services with veterinary clinics and cremation providers.
• Process payments directly to approved service providers.
• Maintain accurate records required for charity governance, financial reporting, and auditing.

Disclosure of Information

Your personal information will only be shared where necessary to process your application, including with:

• Your nominated veterinary clinic.
• The nominated pet cremation provider.
• Committee members of The 4S Legacy Inc involved in assessing your application.

We will not disclose your personal information to any other third party unless required or authorised by law.

Storage and Security

The 4S Legacy Inc takes reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

Your information will only be accessible to authorised representatives of The 4S Legacy Inc and will be stored securely using password-protected systems or secure physical storage where applicable.

Financial Documents

Bank statements, concession cards, pension cards, and other financial documents are requested solely for the purpose of verifying financial hardship.

These documents will only be viewed by authorised representatives responsible for assessing your application and will not be used for any other purpose.

Retention of Information

The 4S Legacy Inc will retain your information only for as long as reasonably necessary to administer your application, meet legal, accounting, auditing, and regulatory obligations, and resolve any disputes. Once no longer required, personal information will be securely destroyed or permanently de-identified where appropriate.

Access and Correction

You may request access to your personal information or request correction of inaccurate information by contacting The 4S Legacy Inc at info@the4slegacy.com.au.

Consent

By submitting an application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information as outlined above.

Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information such as your name, address, email address or telephone number. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience.

Links to Other Websites

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy statement of every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Changes to This Policy

This policy is subject to change. We may modify it at any time, and all modifications are effective immediately upon posting on this website. The version that applies to your application is the version published on the day you submit it, and a copy is kept with your application.

If you have any questions or concerns about this policy or the use of your personal information, please contact us at info@the4slegacy.com.au.