Privacy Policy

The 4S Legacy Inc is committed to protecting your privacy and handling your personal information with care, confidentiality, and respect.

By submitting an application for assistance, you consent to The 4S Legacy Inc collecting, using, storing, and disclosing your personal information in accordance with this Privacy Policy.

To assess your eligibility for assistance, we may collect personal information including, but not limited to:

• Your name, address, phone number and email address.
• Details about your pet.
• Veterinary clinic and cremation provider information.
• Concession or Pension Card details.
• Centrelink documentation (where applicable).
• Bank statements or other financial documents requested to verify financial hardship.
• Any other information relevant to assessing your application.

We collect your information to:

• Assess your eligibility for financial assistance.
• Verify claims of financial hardship.
• Arrange cremation services with veterinary clinics and cremation providers.
• Process payments directly to approved service providers.
• Maintain accurate records required for charity governance, financial reporting, and auditing.

Your personal information will only be shared where necessary to process your application, including with:

• Your nominated veterinary clinic.
• The nominated pet cremation provider.
• Committee members of The 4S Legacy Inc involved in assessing your application.

We will not disclose your personal information to any other third party unless required or authorised by law.

The 4S Legacy Inc takes reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.

Your information will only be accessible to authorised representatives of The 4S Legacy Inc and will be stored securely using password-protected systems or secure physical storage where applicable.

Bank statements, concession cards, pension cards, and other financial documents are requested solely for the purpose of verifying financial hardship.

These documents will only be viewed by authorised representatives responsible for assessing your application and will not be used for any other purpose.

The 4S Legacy Inc will retain your information only for as long as reasonably necessary to administer your application, meet legal, accounting, auditing, and regulatory obligations, and resolve any disputes. Once no longer required, personal information will be securely destroyed or permanently de-identified where appropriate.

You may request access to your personal information or request correction of inaccurate information by contacting The 4S Legacy Inc at info@the4slegacy.com.au.

By submitting an application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information as outlined above.

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information such as your name, address, email address or telephone number. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience.

This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy statement of every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

This policy is subject to change. We may modify it at any time, and all modifications are effective immediately upon posting on this website. The version that applies to your application is the version published on the day you submit it, and a copy is kept with your application.

If you have any questions or concerns about this policy or the use of your personal information, please contact us at info@the4slegacy.com.au.